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Evgeniia Kondrateva is looking for a Hospitality & Travel job in Nicosia;Limassol;Larnaca;Paphos;Famagusta, Cyprus.
Front Desk Receptionist |Ā Hotel Bristol| 02/2014ā03/2015Ā | Saint ā Petersburg
1. Welcoming guests, registering and informing them about hotels products and services
2. Booking rooms by phone and via online-booking channelsĀ
3. Providing high-quality service
4. Working as a cashier, working with financial documentationĀ
5. Team work with housekeeping, engineering services and restaurant
Award: The Best Employee of Front Desk Office in 2014.
Ā Waitress | Restaurant āPirsā| 05/2013ā01/2014Ā | Saint ā Petersburg
1. Taking orders, suggesting food and beverage to the guests
2. Maintaining of frequencies in the hall
3. Provide high quality service
4. Also, I worked as a banquet and buffet waitress
Specialist of Tourism, 2018
Hotel Manager, 2015
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Flexible
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Quick-learner
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Responsible
- Problem-solving skills
- Communication skills
- Customer service
- Teamwork
Russian: Native
English: Proficient
Finnish: Basic
Degree Programme in Tourism | 08/2015 ā 12/2018 | Haaga-Helia UAS | Finland
I have already learned fellow courses:
- Ā Professional Communication
- Tourism Business in a Global Context
- Customer-Oriented Sales
- Developing and Selling Tourism Services
- Event Planning and Management
- Responsible Self-management
- Organizational Development, Leadership and Management
- Developing Business Skills
- Financial Issues
Degree Program in hotel management | 2012-2015 | Saint ā Petersburg College of Tourism and Hospitality
- Hotel Managment
- Organization of hotel business
- SalingĀ of hotel products
- Organization of Sales
- Communication psychology
After graduating I got "Hotel Manager "qualification
Waitress courseĀ | 2013 |Ā Saint ā Petersburg College of Tourism and Hospitality
Volunteering | 2016 | Slush event | Concierge team (working with VIP-guests)
Driving licence: Category B
I am looking for internship as an administrator at a reception or another position in Front-desk Office Department, also I am ready to work in booking department.Ā I can start working from June. Since I have been working at a hotel, I have some experience as a receptionist, I would love to continue to develop in this field. I really like working with people and hospitality industry is my passion!