Polish Compliance Monitoring Officer - IMMEDIATE STARTER

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Position Details
Reference No.
107619
Title
Polish Compliance Monitoring Officer - IMMEDIATE STARTER
Category
Employment Type
Full Time
Available Positions
1
Location(s):
Nicosia
Posted On:
07/02/2020
Contact Details
Company
Depaho Ltd
Contact Person
Head of HR
Address
Artemisia Business Centre
Office 201, 14 Charalambou Mouskou, Strovolos, 2014

Nicosia
Phones
+357 22300500
Fax
+357 22766333
Email
career@depaho.com
Job Description

Nicosia based Depaho Ltd is seeking a native Polish speaker for its Compliance Monitoring Team.  Depaho is a financial company licensed by the Cyprus Securities Commission (CySeC) and based in Nicosia, Cyprus. The company’s operation is focused on online trading of indices, commodities, forex and other financial instruments.

This is an excellent opportunity to undertake a new role with focus on assessing and controlling the quality and type of communication delivered to our clients and ensuring compliance with the company’s policies and procedures.

Full training and on-going training provided.  A good remuneration package which includes health insurance and 13th salary is offered.

Please submit CV in English to career@depaho.com, quoting ref:PM/02/2020

Required Qualifications

v  Your knowledge of Polish at native level and fluency in English, spoken and written;

v  Excellent written and verbal communication skills;

v  Knowledge of Customer Support practices and systems;

v  Attention to detail and problem solving skills;

v  Strong organizational and planning skills;

v  Ability to work independently in enforcing policies and practices in conjunction with the Compliance Team;

v  Good networking and team work skills;

v  Proficiency in MS Office and other widely used software;

v  Desirable qualifications & experience;

v  Previous experience in the Forex industry will be considered advantageous but not essential.

Other Requirements

v  A wide range of administrative and support tasks with focus on Compliance;

v  Monitoring of call center communication and training activity aiming at quality control and compliance;

v  Participation in incident meetings;

v  Documentation & Reporting for the Compliance Department;

v  Risk assessment of various scenarios at the Customer Support Centres and collaboration with the Operational;