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Araouzos Castle Court, 3rd Floor
3042, Limassol
Cyprus
Limassol
Reference Number: CCO2016
XM, a well-established CySEC regulated investment firm, is seeking to recruit high calibre, self-motivated professionals to join its Customer Care Team!
The key responsibilities of the role include:
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Dealing with clients’ inquiries via live chat, email and telephone
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Assisting clients with queries and questions
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Resolving product and service related issues promptly and professionally
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Promoting available products and services to clients
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Interacting with other departments
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Contributing to team effort by achieving targeted results
Main requirements:
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Degree in a business-related field
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Experience in a similar role will be a plus
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Fluency in English and in any of the following languages: Portuguese, Italian, French, German, Spanish, Polish or Arabic
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Excellent communication and interpersonal skills
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Outstanding customer communication skills
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Strong organizational and analytical skills
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Excellent computer literacy
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Valid work permit required
Remuneration: An attractive remuneration package will be offered to the successful candidates.
Type of employment: Full time
Location: Limassol, Cyprus
Please forward us your CV in English to careers@xm.com quoting the above job reference number.
All applications will be treated with strict confidentiality!